{"id":198978,"date":"2019-01-10T08:28:16","date_gmt":"2019-01-10T08:28:16","guid":{"rendered":"https:\/\/catandovino.com\/condiciones-y-envios\/"},"modified":"2020-02-19T13:22:13","modified_gmt":"2020-02-19T12:22:13","slug":"orders-and-payments","status":"publish","type":"page","link":"https:\/\/catandovino.com\/en\/orders-and-payments\/","title":{"rendered":"Orders and Payments"},"content":{"rendered":"\n<p><strong>How do I\nchange\/cancel an order already placed?<\/strong><\/p>\n\n\n\n<p>In case you need to modify any information before the\norder\u2019s dispatch, we ask that you contact us as soon as possible such that we\ncan make the desired change. Orders may be cancelled when expressly stated by\nthe client through one of the contacts from our Customer Care service, such\nthat a suitable solution for both parties is found.<\/p>\n\n\n\n<p><strong>How to\nplace an order in Catandovino?<\/strong><\/p>\n\n\n\n<p>You may place an order in our Online Store in a very\nsimple process:<\/p>\n\n\n\n<p>1\u00ba &#8211; Add the desired products to the shopping cart;<\/p>\n\n\n\n<p>2\u00ba &#8211; Finalize your order by filling in all the required\nfields;<\/p>\n\n\n\n<p>3\u00ba &#8211; Make the payment, after it is received in our system\nyour order will be process and dispatched. You will be notified when the order\nis confirmed and when the order is dispatched.<\/p>\n\n\n\n<p><strong>Obs: Orders made online will not be\nprocessed until payment is received.<\/strong><\/p>\n\n\n\n<p><strong>Which\npayment methods do you accept?<\/strong><\/p>\n\n\n\n<p>Our online store supports payments via international Bank\nTransfer, credit card (PayPal), Amazon Pay. In case you come by to check out\nour physical store in Azkoitia, you can pay by cash, credit card.<\/p>\n\n\n\n<p><strong>Delivery and Returns<\/strong><\/p>\n\n\n\n<p><strong>What\nshould I do if my order arrives damaged?<\/strong><\/p>\n\n\n\n<p>Upon delivery, you should carefully examine your item. If\nyou notice that it is not in perfect conditions, please hand it back to the\ncarrier and clearly state the reason for the return. Please note that online\norders will be shipped only after we have successfully confirmed your payment.<\/p>\n\n\n\n<p><strong>&nbsp;How long do orders take to reach their\ndestination?<\/strong><\/p>\n\n\n\n<p>An order placed in Catandovino, Nacional usually takes\n48-72 hours to be delivered in mainland Spain, about 5 working days for orders\nsent to Europe and between 5 to 7 days for orders to the rest of the world.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How do I change\/cancel an order already placed? In case you need to modify any information before the order\u2019s dispatch, we ask that you contact us as soon as possible such that we can make the desired change. Orders may be cancelled when expressly stated by the client through one of the contacts from our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-198978","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/catandovino.com\/en\/wp-json\/wp\/v2\/pages\/198978","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/catandovino.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/catandovino.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/catandovino.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/catandovino.com\/en\/wp-json\/wp\/v2\/comments?post=198978"}],"version-history":[{"count":0,"href":"https:\/\/catandovino.com\/en\/wp-json\/wp\/v2\/pages\/198978\/revisions"}],"wp:attachment":[{"href":"https:\/\/catandovino.com\/en\/wp-json\/wp\/v2\/media?parent=198978"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}